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Website Maintenance & Support

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Wondering what is website maintenance, and why do you need it? Imagine this.

Your website has multiple links that direct to different sites and data. You had built the links along with your website six months or a year ago. Today, an old client or a visitor chances upon your website. While browsing, he clicks on a link which is supposedly a link to an important content, which is outdated or changed, or is a broken link because it was not updated. The next impression of the visitor towards your website will be that of a poorly maintained site which fails to update itself with current data. It could have a deeper implication on the visitor – that you are no more involved in the technological progress, and have failed to keep your services in line with the current market advancements. This could cost you heavily and you may not even be aware of it.

Website maintenance is critical to the smooth running of your business, since the website is your virtual interface, and it represents what you are and what you have to offer to your customer. Anything that you do or offer, which fails to transpire through your site, is worthless, since your customers do not get to know about it and ultimately have no positive impact on your business. Therefore, it is important to keep your site active, live, and working, through constant updates, continuous monitoring of links and features, and blog updates to keep yourself visible to your clients in a positive way.

Internet offers cost effective promotion of your business. Over the years internet has transformed itself into an unbelievable marketing medium. It offers the opportunities that other mass marketing mediums fail to offer. Their benefits are not only cost effective but also offer other future developmental opportunities to a website. With a new development in technology every day and companies racing to get the biggest share of the pie, an outdated website can kill your prospect of acquiring more clients because of how you appear. With new features and plug-ins available in the market, if your site looks old and silly, a visitor will move away from your website in a split second, the moment he or she stumbles upon something inactive or irrelevant. The maintenance and support services not only contain fixing of relevant bugs and fixing of patches, but include managing email service facilities and regular updates on a continuous and regular basis.

Website maintenance can enable you to keep yourself updated and your site always ready to welcome visitors and prospective clients. With website maintenance services, come a host of features like optimum search engine marketing, constant repair of broken links, regular checks of outdated data, virus control, including managing your banner ads and Google ads. All you have to do is just concentrate on strategizing your business, while the website is maintained by a professional team. It takes away a lot of headache, especially if you are not a techie!

So who needs website maintenance? Anybody who owns a website, really. Even if you happen to have sufficient knowledge of the technicalities involved in the back-end. It is because, and those who have faced it would agree, that often the maintenance part could take hours, leaving you frustrated and tired to start anything new. They are not always very pleasant either; they take time, often to even detect what is causing the problem, to discovering its cure, and need to be revisited on a regular basis without failure to keep the problems from resurfacing. Website maintenance services also include search engine optimization and training facilities along with telephone support. There are various fee structure and subscription plans available to choose from. While there are monthly Pay As You Go plans for regular site maintenance, there are other per hour billing plans to suit your individual customized need. There are also times when you need that urgent and immediate help for a quick fix. There are plans where you can pay for an urgent assistance with almost immediate turn-around time. What’s best is that help is actually a call away, and once you sign up, you just don’t have to face it anymore.

Most of these companies offer their services on a fixed period of contract and some also offer on an hourly basis. Most of these services are in the field of existing web sites being enhanced, technical developments of the site, Optimization with the help of the search engine to earn higher ranks, fixing relevant bugs and technical support. In brief, these are professional work for making a healthy and website up-to-date in all spheres. All these are done to keep your site in competition and up to date with the day-to-day changing requirements. While all these may sound like a lot of headache, that’s where these website maintenance service providers come in – they do all the work on your behalf for a nominal fee.

These user-friendly features make it exceedingly helpful for us to peacefully leave these ugly thoughts behind like a bad dream, and continue to concentrate on more meaningful work.


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